PRIVACY POLICY

A legal disclaimer

1. INFORMATION WE COLLECT

1.1 Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:

Register for an account on our Website;
Subscribe to our text message campaigns (including 10DLC);
Fill out a form or submit other information through our Services;
Contact us for support or other inquiries.

Examples of Personal Information we collect include:

Contact Data: Name, phone number, email address, and physical address;
Account Data: Username, password, or similar security information;
Billing Data (if applicable): Payment information, billing address, and transaction data.

1.2 Automatically Collected Information
When you access our Website or use our Services, we may automatically collect certain information, such as:

Device Information: IP address, browser type, operating system, device identifiers;
Usage Data: Pages viewed, links clicked, time spent on a page, and navigation paths;
Location Data (if enabled): General or precise geolocation information to deliver location-based services.

1.3 10DLC-Related Information
If you opt in to receive text messages via 10DLC from McDonald Aviation, we collect and store:

Your Phone Number: Used for sending you SMS communications;
Opt-In/Consent Records: Date and time of your consent, method of opt-in (e.g., web form, text response);
Message Interactions: Delivery receipts, message replies, and status updates.

2. HOW WE USE YOUR INFORMATION

2.1 Providing and Improving Our Services
We use your information to:

Create and manage your account;
Provide, operate, and maintain our Services;
Personalize your experience;
Process your transactions and related payments;
Improve our offerings based on feedback and usage patterns.

2.2 Communications & Marketing

Text Messaging (10DLC): If you opt in, we will use your phone number to send you text messages related to McDonald Aviation’s products, services, promotions, or important updates. We comply with Telephone Consumer Protection Act (TCPA) requirements and mobile carrier guidelines for 10DLC text messaging. You may opt out at any time by replying “STOP” or following other provided instructions.
Email & Other Communications: We may send you promotional emails, newsletters, or service-related updates, subject to your communication preferences. You can unsubscribe at any time by clicking the “unsubscribe” link or adjusting your account settings.

2.3 Legal and Regulatory Compliance
We may use your information to comply with applicable legal obligations, respond to lawful requests from public authorities, or for other legal purposes such as enforcing our agreements and policies.

2.4 Security and Fraud Prevention
We use your information to detect, prevent, and mitigate fraudulent, unauthorized, or illegal activities that could affect our Services or our users.

3. 10DLC COMPLIANCE

3.1 Consent Requirements

Express Written Consent: We obtain your express written consent (electronic or otherwise, if applicable by law) before sending any marketing or promotional text messages.
Opt-Out Options: You may opt out of 10DLC text messages at any time by following the instructions provided in each message (e.g., replying “STOP”).

3.2 Data Retention for 10DLC

We keep records of your consent and your interactions with our text messages (including reply STOP requests) as required by law or industry standards.
We do not share your phone number with unauthorized third parties. However, your phone number may be shared with service providers involved in delivering or processing these messages, subject to confidentiality obligations.

3.3 Message and Data Rates
Message and data rates may apply for text messages sent or received via 10DLC. Please check with your mobile carrier for details.

3.4 Compliance with Carrier & Industry Requirements
We follow CTIA guidelines, TCPA regulations, and other relevant standards to ensure that our 10DLC campaigns comply with all applicable requirements. We reserve the right to suspend or terminate messaging if we believe a user is abusing or misusing the service.

4. HOW WE SHARE YOUR INFORMATION

4.1 Service Providers
We may share your Personal Information with third-party vendors and service providers to help us operate, provide, and improve our Services. These third parties may have access to your Personal Information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Business Transfers
If McDonald Aviation goes through a merger, acquisition, or sale of all or a portion of its assets, your information may be among the assets transferred. You acknowledge and agree that such transfers may occur and are permitted by this Privacy Policy.

4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency), or when we believe such action is necessary to comply with legal obligations, protect our rights, or investigate or prevent illegal activities.

4.4 With Your Consent
We may share your Personal Information for other purposes if you give us explicit permission to do so.

5. DATA SECURITY

We implement industry-standard security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. DATA RETENTION

We retain your Personal Information for as long as necessary to provide you with our Services, fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once the retention period expires, we will delete or anonymize your information in a secure manner.

7. YOUR RIGHTS AND CHOICES

7.1 Access, Update, or Delete
Subject to applicable laws, you may request to access, update, or delete your Personal Information. If you have an account with us, you can typically update your account settings or contact us directly at [Support Email or Contact Page].

7.2 Opt-Out of Communications

Text Messages (10DLC): You may opt out at any time by replying “STOP” to any of our messages or using other opt-out instructions provided.
Emails: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email footer or changing your communication preferences in your account.

7.3 California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) or other state-specific legislation. Please review our [CCPA Addendum] or contact us for more information about your rights and how to exercise them.

7.4 EU/EEA Residents (GDPR)
If you are located in the EU or EEA, you may have additional data protection rights under the General Data Protection Regulation (GDPR). These rights may include the right to request access, correction, or erasure of your Personal Information, and the right to object to or restrict processing. Please contact us if you wish to exercise these rights.

8. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, beacons, tags, and other tracking technologies to collect information about your browsing activities and to provide essential features. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, some features of our Services may not function properly.

9. INTERNATIONAL DATA TRANSFERS

If you access our Services from outside the country where our servers are located, your information may be transferred across international borders. We will ensure that your Personal Information is transferred in compliance with applicable data protection laws and that appropriate contractual or other safeguards are in place.

10. CHILDREN’S PRIVACY

Our Services are not intended for children under the age of 13 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this policy. Your continued use of our Services after any update to this Privacy Policy signifies your acceptance of the changes.

12. CONTACT US

If you have any questions, concerns, or comments about this Privacy Policy, our practices, or your Personal Information, you may contact us at:

Email: [Support Email]
Address: [McDonald Aviation Address]
Phone: [McDonald Aviation Phone Number]